The Decontaminator Ltd. (“Company”, “we”, or “Us”)
Company collects, uses, and retains personal information to enable us to do
business with you and improve our services. “Personal Information” includes any
information that relates to, identifies, or can be used to identify, contact,
or locate the person to whom such information pertains.
The terms of this policy apply to all of Company’s mobile applications and website applications and the Company’s website: https://www.decontaminator.co.uk (collectively the “Site and application STOP infection!”), unless different terms are otherwise specified or provided to you.
UPDATING YOUR PERSONAL INFORMATION AND PRIVACY PREFERENCES
Upon request Company will provide you with information about whether we hold, or process on behalf of a third party, any of your Personal Information. To request this information please contact us using privacy in subject at Bugz [at] Decontaminator.co.uk
You have the right to access and correct or revise your Personal Information and privacy preferences at any time by visiting the “user profile” section of the Site and/or by contacting us using privacy in Subject at Bugz [at] Decontaminator.co.uk We will respond to your request within a reasonable period of time.
WHAT PERSONAL INFORMATION WE COLLECT AND RETAIN FROM CUSTOMERS
When you visit this Site some Personal Information may be collected automatically as part of the Site’s operation. This information may include your IP (Internet Protocol), your browser type, access times, the website that referred you to us, and navigational information such as the pages you view on the Site. We collect information about your use of the Site and our other customers in the aggregate to learn more about how our Site is used by our customers in order to improve our service and our Site.
When you register online with us, we collect the Personal Information you provide to us, including your name, address, job title, company name and company type, phone number, email address, and various information you provide. You may choose not to provide this information by not registering with us, however certain products and services on the Site are only available to you upon registration. Registration enables you to access the services we provide and in some cases, higher resolution content and to enter into a license to use content for comp purposes.
If you use our mobile apps, we collect information on the type of device you use, and operating system version. We do not ask for, access, or track any location-based information from your mobile device at any time.
HOW WE USE YOUR PERSONAL INFORMATION
When you provide personal information for decontamination service your information is retained by our system. This information includes your name postal address, company name, company title, and other Personal Information to process your orders and complete the service transaction, for transaction history record keeping purposes, or to receive products or services. Your email address is used to confirm the service transaction.
We may contact you using your email or other Personal Information to respond to customer requests and inform you of special offers services.
We may ask you questions relating to your user preferences in order to better serve you and improve the use of our Site. Providing information regarding your usage and preferences is always voluntary.
We will not contact you to administer non salient promotions or sweepstakes you enter and notify you of the results.
We collect Personal Information regarding your orders, your use of the Site, and other account information as part of your sales history with us.
We may disclose to carefully-chosen third parties navigational and transactional information in the form of aggregate usage statistics and demographics, but only in forms that do not reveal your identity or other confidential information.
We may contact you to investigate or take any action regarding illegal activity or any violations of our terms of service.
We may disclose Personal Information if required by law (for example, to comply with a subpoena, warrant, court order, or legal process) or when necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
We will retain your Personal Information for 60 months, your information is needed to provide you services, or as required to fulfil our legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account or request that we no longer use your information to provide you services. Fields will be deactivated. Please note, service transaction history is retained for 60 months. Contact us at using privacy in subject at: Bugz [at] decontaminator.co.uk We will respond to your request within 30 days.
If you are a contributor and have submitted model releases with any content, we will retain the releases to comply with our legal obligations, dispute resolutions, licensing transactions, or to enforce our contractual obligations. We do not publicly disclose any Personal Information regarding any model.
When you visit Company’s Site, a text file called a cookie is placed in the browser directory of your computer’s hard drive. A cookie is information that a website can store on your web browser and later retrieve. The information that cookies collect includes the date and time of your visit, your registration information and your navigational and licensing information. It allows the web browser to recognize the pages you have been to when you are visiting the Site and allows you to quickly return to viewed pages. We may also use “web beacons” that monitor your use of our Site. Web beacons are small strings of code that provide a method for delivering a graphic image on a web page for the purpose of transferring data, such as the IP address of the computer that downloaded the page on which the web beacon appears, the URL (Uniform Resource Locator) of the page on which the web beacon appears, the time the page containing the web beacon was viewed, the types of browser that fetched the web beacon and the identification number of any cookie on the computer previously placed by that server.
When corresponding with you via HTML capable e-mail, web beacons let us know whether you received and opened our e-mail.
You may adjust your browser to reject cookies from us or from any other website. Additionally, by setting your web browser to display HTML e-mails as text only, you may be able to prevent the use of some web beacons. Please consult the “Help” section of your browser for more information. However, certain areas of our Site can only be accessed in conjunction with cookies or similar devices and you should be aware that disabling cookies or similar devices might prevent you from accessing some of our content.
If at any time you decide that you do not want to receive marketing emails from us you will have the option of opting out and/or un-subscribing from our emails and mailing lists by adjusting your “Personal Information Preferences” as follows: (1) sending an email using privacy in Subject to Bugz [at] decontaminator.co.uk If you chose not to receive marketing emails, you may continue to receive transactional or account emails (e.g., purchase confirmations and account balance statements).
Our websites may include interactive areas or services, including online hosting or storage services, or other areas or services in which you or third parties create, post or store any content, messages, comments, materials or other items on the sites (“Interactive Areas”). If you use an Interactive Area, you should be aware that these areas are open to the public and any personal information you post or provide at registration may be viewable by others. We are not responsible for personal information you submit in connection with the Interactive Areas, nor are we responsible for how others might use that information, including to send you unsolicited messages. Interactive Area postings may be retained indefinitely. If at any time you would like to remove a posting, please email us using privacy in the Subject at Bugz [at] decontaminator.co.uk Keep in mind that removal of a posting from an Interactive Area does not mean that the posting will be deleted from our systems.
SECURITY OF OUR DATA
Whenever you submit an order to Company, you can do so over a secure (i.e., encrypted) connection. This ensures that your personal information is not at risk. Additionally, we encrypt your credit card information and store it in a secure location, which can be accessed only by authorized personnel. As no method of transmission over the Internet, or method of electronic storage is 100% secure, while Company uses commercially reasonable methods to protect your personal information, we cannot guarantee that it is absolutely secure. In the unlikely event that an unauthorized third-party compromises Company’s security measures, Company will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate your information.
REVIEWING, UPDATING, OR CORRECTING YOUR INFORMATION
If at any point you wish to access your personal information to (1) correct, supplement or modify your information, (2) review the accuracy, you may make a written request to bugz [at] decontaminator.co.uk
LINKS TO THIRD PARTY SITES
On some pages, we allow you to share Personal Information with third parties, such as social networks like Facebook. In these instances, you are agreeing to the data being shared and the shared data is subject to the privacy policies of the third parties. We do not control and do not assume any responsibility for the use of personal information by such third parties. For more information about the third party’s purpose and scope of their use of personal information in connection with sharing features, please visit the privacy policies of such third parties.
REFERRAL PROGRAM EMAILS
If you choose to use our referral service to tell a friend about our Site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact us using privacy in the Subject at Bugz [at] decontaminator.co.uk to request that we remove this information from our database.
We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact using privacy in Subject at Bugz [at] decontaminator.co.uk to have the data removed and terminate the child’s account.
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their Personal Information. Subject to any exemptions provided by law, if you live in this area you have the right to request access to your Personal Information, as well as to seek to update, delete, or correct this Information.
You can contact Company by emailing Bugz [at] decontaminator.co.uk, mailing to us at Decontaminator Ltd 10 Alisander Close Kent ME6 5SH